Support & Frequently Asked Questions

If you have installation questions not answered in the FAQ section below or if you need to order/return brackets, please call us at (800) 459-1892 or send us an email.

Floating Surface Adjustable Bracket

Why such thin steel? Is this bracket strong enough?

Although the Floating Surface Adjustable Bracket is just 3/16″ thick, it can provide far superior support than competitive options. The bracket’s patented adjustability creates upward force on the countertop for increased strength and reliability. This allows us to make the Floating Surface Adjustable Bracket from thinner steel for the lowest-profile countertop support available.

Can I use these outside? Will they rust?

All of our brackets are manufactured from American-made structural steel and are powder coated to guard against corrosion. As long as the powder coating is not damaged, they can safely be used outdoors without the threat of rust.

How many brackets do I need?

Generally, you will need one bracket every 12-18″. The chart below gives bracket requirements for countertops of various widths. Please see the Installation Guide for more information on how the brackets should be spaced.
number-brackets-needed

What size bracket do I need for my overhang?

Our Floating Surface Adjustable Brackets support overhangs between 8” and 18”. See page 2 of our downloadable Installation Guide for a size chart or watch the video below.

Are these made in the USA?

proudly made in americaAll of our brackets are manufactured in the United States from 100% American-made structural steel and are powder coated to guard against corrosion.

Do the brackets come in other colors or finishes?

Generally, our brackets come in a beautiful textured black powder coating. However, we can provide custom colors and finishes as needed. Contact us at support@steeldesignsolutions.com for more information.

What does active support mean and what does it do for me?

Active support means that the bracket is providing constant upward force on the underside of your countertop, giving you peace of mind that your countertop is properly supported.

Is all the hardware included with the bracket?

Yes, each bracket comes with (2) wood screws, (2) set screws & an allen key.

What tools are required for installation?

Phillips Head screwdriver, 1/8″ Drill Bit, Caulk, Router, Wood Chisel

Do these need to be installed by a professional?

No, our Floating Surface Adjustable Brackets are designed to be easily installed by the novice do-it-yourselfer or by a professional. Here’s a look at the installation process:

You can also check out our simple four-step installation overview or download the detailed installation guide for step-by-step instructions.

Can I mount these to the outside of my cabinet / wall?

No, these are designed to be installed inside your cabinets or wall. The adjustability feature only works when the bracket is installed behind the wall.

If you’re looking for a bracket that can be mounted externally, check out our Victory Bracket.

Standard Hidden Bracket

How many brackets will I need?

Generally, you will need one bracket every 12-18″. The chart below gives bracket requirements for countertops of various widths.

The first and last brackets should be placed 3″ from the end/corner of the countertop. The spacing between brackets can be determined using the formula below:

Which size bracket do I need for my overhang?

To determine the proper bracket length, add the length of the overhang and thickness of the cabinet wall, then subtract 4″.

Is hardware included? What will I need to install these?

Our Standard Hidden Bracket does not come with mounting hardware. We recommend using five 5/16″ lag screws for proper installation of each bracket.

Can I use these outside? Will they rust?

All of our brackets are manufactured from American-made structural steel and are powder coated to guard against corrosion. As long as the powder coating is not damaged, they can safely be used outdoors without the threat of rust.

Are these made in the USA?

proudly made in americaAll of our brackets are manufactured in the United States from 100% American-made structural steel and are powder coated to guard against corrosion.

Do the brackets come in other colors or finishes?

Generally, our brackets come in a beautiful textured black powder coating. However, we can provide custom colors and finishes as needed. Contact us at support@steeldesignsolutions.com for more information.

Townley Shelf Bracket

Which size bracket will I need?

To determine the right bracket size, subtract 2″ from the depth of your shelf and select the closest bracket size. The Townley Shelf Bracket can support shelves up to 14″ deep.

How many brackets will I need?

You’ll need one Townley Shelf Bracket for every 18″ of shelf length. The first and last brackets should be placed approximately 1″ from the ends of the shelf, and the remaining brackets should be spaced evenly.

What tools/hardware are need for installation?

Each Townley Shelf Bracket comes with the four wood screws necessary for mounting. You’ll need a drill, ⅛” drill bit, Phillips screw driver, and level for installation.

Are these made in the USA?

proudly made in americaAll of our brackets are manufactured in the United States from 100% American-made structural steel and are powder coated to guard against corrosion.

Do the brackets come in other colors or finishes?

Generally, our brackets come in a beautiful textured black powder coating. However, we can provide custom colors and finishes as needed. Contact us at support@steeldesignsolutions.com for more information.

Victory Bracket

Which size bracket do I need?

When mounting the Victory Bracket behind the cabinet wall, the following chart can be used to determine the correct bracket size.Victory Bracket size chart

When mounting the Victory Bracket externally, subtract 2″ from your overhang length and select the closest bracket size.

Can I mount these to the outside of my cabinet wall?

Yes, the Victory Bracket may be mounted either on the outside of the cabinet wall or on the inside for hidden support.

Why such thin steel? Is this bracket strong enough?

The low-profile Victory Bracket is made from thinner steel than most other brackets on the market, but its unique ribbed design provides strength that exceeds that of bulkier, more expensive brackets.

The 8″ to 16″ lengths are 3/16″ thick; the 18″ to 22″ lengths are 1/4″ thick.

How many brackets will I need?

Generally, you will need one bracket every 12-18″. The chart below gives bracket requirements for countertops of various widths.

The first and last brackets should be placed 3″ from the end/corner of the countertop. The spacing between brackets can be determined using the formula below:

Can I use these outside? Will they rust?

All of our brackets are manufactured from American-made structural steel and are powder coated to guard against corrosion. As long as the powder coating is not damaged, they can safely be used outdoors without the threat of rust.

Are these made in the USA?

proudly made in americaAll of our brackets are manufactured in the United States from 100% American-made structural steel and are powder coated to guard against corrosion.

Do the brackets come in other colors or finishes?

Generally, our brackets come in a beautiful textured black powder coating. However, we can provide custom colors and finishes as needed. Contact us at support@steeldesignsolutions.com for more information.

General Support & Returns Questions

Do you offer custom brackets?

Yes! Send us your custom bracket request at support@steeldesignsolutions.com.

What is your return policy?

At Steel Design Solutions, we stand behind the quality of our brackets and hope you’re fully satisfied with your purchase. If you’re unsatisfied for any reason, please contact us within 30 days of delivery to request a refund. Visit our Return Policy page for more information.

I purchased the wrong amount and/or size, what should I do?

Please contact support@steeldesignsolutions.com and we would be happy to assist you in correcting your order.

What if something is missing or damaged?

Please contact support@steeldesignsolutions.com and we would be happy to assist you in correcting your order.